The first step into leadership is the most difficult one. You are supposed to turn from a colleague to a superior and a whole lot of new tasks are thrown at you. During the seminar or webinar, you can prepare yourself in getting to know all details and basic aspects of a successful leadership: planning, organization, leading through communication and monitoring.
The idea to have to give negative feedback is one of the most unpleasant ones for most senior managers, although there is no way around it, neither in private life nor in the job. Unfortunately, feedback is often confused with criticizing or being criticized. All the same, feedback remains an indispensable tool with great advantages.
What do you do if someone gesticulates excessively while talking? And what do you do, if someone gets very close or keeps great distance while talking? How does the counterpart present him- or herself in a virtual meeting? These apparently harmless questions can become very sensitive in an intercultural environment.
Conflicts are part and parcel of life and affect us always emotionally. In our culture, in business, organizations as well as in private life, we are used to repress them. However, if we learn to be aware of them and to solve them they will become an important leadership asset.