Topics of the trainings or webinars are the different kinds of communication, the core competence of effective argumentation and an insight in the basics of argumentation in different situations like:
With different exercises we put the theory into practice. At the seminar’s or webinar’s conclusion, participants are able to “build up” arguments and to express them verbally and in written with persuasion. They can react and negotiate in order to attain win-win situations (or if needed not to) and also deal with difficult questions and personal attacks.